Skip to main content

KVM console

The KVM console (IPMI) is an interface for server administration and managing a dedicated server regardless of CPU, BIOS, or operating system status. It is implemented based on the BMC controller integrated into the motherboard. It is used for technical maintenance and remote server management when you cannot connect via SSH or RDP.

Learn more about IPMI in the Servercore blog post IPMI ― technology overview.

The KVM console is available by default for every dedicated server except Chipcore Line servers. For them, you can order the additional service one-time IP-KVM connection.

You can connect to the server via the KVM console only from the server card in the control panel.

The following operations are available in the KVM console menu:

  • full-screen console display mode;
  • power on, power off, or restart the server;
  • send key combinations;
  • reconnect to the console.

Connect to a server via the KVM console

For different servers, the connection process and server management interface via the KVM console may vary slightly. This depends on the type of server motherboard and the integrated BMC controller.

If you have launched the KVM console for a single server multiple times, text input will only be enabled for the tab you opened first.

  1. In the control panel, in the top menu, click Products → Dedicated Servers.
  2. In the server card, click . The KVM console will open in a new browser tab. If needed, expand the KVM console window.
  3. If you have an X8DTU motherboard, synchronize the cursor.
  4. If the KVM console asks for permission to launch, confirm the permission — click Run.
  5. If the KVM console requests authorization, place the cursor in the Username and Password fields in turn and click username and password in the bottom right corner of the window. The values will be filled in automatically. If you do not see the buttons in the bottom right corner, reconnect to the console.
  6. If you see the KVM console control panel, in the left menu, select the Remote control section. On the remote access page, click Launch H5Viewer.
  7. Log in to the server. You can view the login (username) and password in the control panel: in the top menu, click Products → Dedicated Servers → Servers → server page → Operating system tab → Login and Password field. The password is available for viewing for 24 hours from the start of OS installation or configuration change. If you are connecting to a server with Windows OS, make sure that the English keyboard layout is enabled on the server when entering the password.

Working with the KVM console

Expand the KVM console window

  1. In the KVM console window, open the Options → Preference menu.
  2. Open the Window tab.
  3. Uncheck the Auto resize window checkbox.
  4. Click OK. A button to expand the KVM console window will appear in the top right corner.
  5. Expand the window.

Synchronize the cursor

For servers with an X8DTU motherboard, you must synchronize the cursor every time you connect.

  1. Make sure you have an X8DTU motherboard. If you have a different motherboard, create a ticket.
  2. In the KVM console window, open the Mouse menu.
  3. Uncheck the Synchronize Cursor checkbox.
  4. Select the Synchronize Cursor checkbox.