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KVM console

The KVM console (IPMI) is an interface for server administration and managing a dedicated server regardless of CPU, BIOS, or operating system status. It is implemented based on the BMC controller integrated into the motherboard. It is used for technical maintenance and remote server management when you cannot connect via SSH or RDP.

Learn more about IPMI in the Servercore blog article IPMI — an overview of the technology.

The KVM console is available by default for every dedicated server, except for Chipcore Line servers. For them, you can order the additional service one-time IP-KVM connection.

You can connect to the server via the KVM console only from the server card in the Control panel.

The following operations are available in the KVM console menu:

  • full-screen console display mode;
  • power on, power off, or restart the server;
  • send key combinations;
  • reconnect to the console.

Connect to a server via the KVM console

For different servers, the connection process and server management interface via the KVM console may vary slightly. This depends on the type of server motherboard and the integrated BMC controller.

If you have launched the KVM console for a single server multiple times, text input will only be enabled for the tab you opened first.

  1. In the Control panel, on the top menu, click Products → Dedicated Servers.
  2. In the server card, click . The KVM console will open in a new browser tab. If needed, expand the KVM console window.
  3. If you have an X8DTU motherboard, synchronize the cursor.
  4. If the KVM console asks for permission to run, confirm permission — click Run.
  5. If the KVM console requests authorization, sequentially place the cursor in the Username and Password fields and click username and password in the lower-right corner of the window. The values will be inserted into the fields automatically. If you do not see the buttons in the lower-right corner, reconnect to the console.
  6. If the KVM console management panel appears, in the left menu, select the Remote control section. On the remote access page, click Launch H5Viewer.
  7. Log in to the server. You can view the login (username) and password (password) in the Control panel: on the top menu, click Products → Dedicated Servers → Servers → server page → Operating System tab → Login and Password fields. The password is available to view for 24 hours after the OS installation starts or configuration changes. If you are connecting to a server running Windows, make sure the English keyboard layout is enabled on the server when entering the password.

Working with the KVM console

Expand the KVM console window

  1. In the KVM console window, open the menu Options → Preference.
  2. Open the tab Window.
  3. Clear the checkbox Auto resize window.
  4. Click OK. A button to expand the KVM console window will appear in the upper-right corner.
  5. Expand the window.

Synchronize the cursor

For servers with an X8DTU motherboard, you must synchronize the cursor every time you connect.

  1. Make sure you have an X8DTU motherboard. If you have a different motherboard, create a ticket.
  2. In the KVM console window, open the menu Mouse.
  3. Clear the checkbox Synchronize Cursor.
  4. Select the checkbox Synchronize Cursor.