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Connect Direct Connect — physical port

  1. Select a telecom operator in a Servercore data center.

  2. Coordinate with the operator the possibility of connecting to their equipment within the Servercore infrastructure.

  3. Clarify the following with the operator:

    • hardware coordinates in the Servercore data center — server room and rack number;
    • port operation mode towards the Servercore switch: Access or Trunk;
    • unit and port number on the provider equipment to which the cross-connect will be connected;
    • who will perform the physical cross-connect on the provider side: a Servercore employee or a provider representative;
    • what type of cross-connect the provider provides to the Servercore switch: copper or optical.

    If an optical cross-connect will be used, specify:

    • fiber type: single-mode or multi-mode;
    • connector type, for example LC;
    • optical module (transceiver) type on the provider side, for example SFP+ 10G LR;
    • transmit (Tx) and receive (Rx) wavelengths.

  4. In the control panel, on the top menu, click Products and select Direct Connect.

  5. Click Order service.

  6. Select a global router:

  7. Enter the telecom provider name.

  8. Select the region where the provider rack is located.

  9. Select the connection bandwidth — 1, 10, 25, 40, or 100 Gbps. The connection bandwidth determines the type of hardware used for connectivity.

  10. If you selected a connection bandwidth of 1 Gbps, select the cross-connect type: copper or optical.

  11. If you do not need to reserve the connection, uncheck the MC-LAG Redundant Connection checkbox.

  12. Select connectivity products in the Servercore infrastructure.

  13. Optional: if you need to configure dynamic routing via BGP on a global router, select the BGP Connection checkbox.

  14. Optional: enter any additional information about the connection. For example, the information from the provider you received in step 3.

  15. Click Order. A ticket with the service order will be created automatically.

  16. Wait for a response from a Servercore employee in the ticket; they will clarify details to proceed with setting up the connection.

  17. Once the connection is approved, a port will be allocated on the Servercore switch for connecting the cross-connect from the selected provider. The VLAN with this port will appear in the control panel: in the top menu click Products → Dedicated Servers → Network → the VLAN tab.

  18. Configure the connection to the provider channel depending on the service use case: