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Get information about a service or website IP address for the whitelist

During periods of mobile internet restrictions, only services and websites included in the whitelist remain accessible.

A whitelist is a list of socially significant and most popular Russian services and websites. The list is updated and regulated by the Ministry of Digital Development, Communications and Mass Media of the Russian Federation (Mintsifry).

To include a service or website in the whitelist, you must submit a request to Mintsifry. Only the owner, who is a legal entity or an individual entrepreneur, can submit a request. Individuals cannot submit requests. Each request is considered by Mintsifry individually.

When submitting a request, you will need information about the public IP addresses of the website or service. The IP addresses must comply with the requirements. In the Servercore Control panel, you can get information about the IP address of your service or website.

Mintsifry may request confirmation that the specified IP addresses are within the Servercore infrastructure. To receive such confirmation, create a ticket.

Requirements for the IP address

The IP address must be located in Russia and must be allocated in the Servercore infrastructure exclusively for your website or service.

Not suitable:

Products where IP addresses can be allocated exclusively for your service or website:

  • Dedicated servers;
  • Cloud servers;
  • Managed Kubernetes;
  • Cloud load balancers;
  • Firewalls;
  • Cloud powered by VMware.

In some products, IP addresses cannot be allocated for your service or website:

  • VDS servers — one public IP address from a shared subnet is allocated to the server; assigning another type of IP address is not possible. Instead of a VDS server, you can create a cloud server in a public subnet;

  • S3 — service IP addresses are used to access buckets, which process traffic from many users simultaneously. For an IP address to be allocated, you can deploy your own solution on a dedicated server or cloud server, which will receive traffic on the dedicated or cloud server's IP address and proxy traffic to S3;

  • CDN — service IP addresses of multiple CDN servers are used to access content, which cannot be allocated exclusively for your service or website.

Get information about a service or website IP address

  1. Check if the IP address is located in Russia.
  2. Look up the IP address of your service or website.
  3. If the IP address is not allocated exclusively for your service or website — change the IP address. Changing the IP address is not available for all products.

1. Check if the IP address is located in Russia

An IP address is located in the same location as the device it is assigned to.

Hardware firewalls and Cloud powered by VMware are located in Russia. To check the device location in other products, see the instructions:

  1. In the Control panel, on the top menu, click Products and select Dedicated servers.

  2. In the Servers section, see the server location in the server card under its name.

  3. If the server is not in Russia, order a dedicated server in Russia; when ordering the server, select a dedicated VLAN for it.

2. Look up the IP address

  1. In the Control panel, on the top menu, click Products and select Dedicated servers.

  2. In the server card, click next to the public IP address and see the IP address.

  3. Check if the IP address is allocated for your service or website:

    • if a VLAN is indicated next to the IP address with a number, for example VLAN — 1234, the server uses a public dedicated IP address, which is allocated for your service or website;

    • if VLAN — shared is indicated, the server uses a public shared IP address, which is not allocated for your service or website. You can change the IP address.

3. Change the IP address

To change the IP address to one allocated for your service or website, add additional public IP addresses.