Manage PTR records

For your information

PTR records can only be managed for IP addresses in Uzbekistan, Kazakhstan, and Kenya. To manage PTR records for Russian IP addresses, submit a ticket.

A PTR record, or reverse resource record, maps an IP address to a domain name. For example, mail servers check the PTR record to determine the sender's domain from their IP address.

The Control Panel displays:

• public IP addresses from the Servercore autonomous system (AS) that are assigned to dedicated servers, cloud servers, Managed Kubernetes ;
• PI (provider-independent) IP addresses that you announce through Servercore equipment.

For these IP addresses, you can add, edit, and delete a PTR record.

If you cannot find the IP address or the PTR record added for it, submit a ticket.

Add a PTR record

1. In the control panel, on the top menu, click Products and select IP addresses.
2. In the menu of the IP address, select Add PTR.
3. Enter a domain name, for example, example.com.
4. Click Save.

Edit a PTR record

1. In the control panel, on the top menu, click Products and select IP addresses.
2. In the menu of the IP address, select Edit PTR.
3. Enter a new domain name, for example, example.com.
4. Click Save.

Delete a PTR record

1. In the control panel, on the top menu, click Products and select IP addresses.
2. In the menu of the IP address, select Delete PTR.
3. Click Delete.