Modify the rack for a dedicated server
Any server ordered will be located in a rack in the server room. More details in the Pooling instructions subsection Countries, regions, availability zones and pools.
Servers of ready configuration, including Chipcore, are installed in racks in advance.Servers of arbitrary configuration after ordering are installed in free places in racks.When ordering several servers, our algorithm analyzes technical capabilities at the time of ordering and tries to place servers in different racks to improve fault tolerance.
Each rack has three points of failure: Internet port, local port and power supply.In extremely rare cases, rack availability can be disrupted.If service downtime, even for a few minutes, is critical, we recommend that you arrange servers in such a way that servers of the same project are located in different racks.This will minimize the risk of service unavailability in the event of a rack failure.
You can view the current location of servers and submit a request to move a server to another rack in the control panel: in the top menu, click Products and select Dedicated Servers → Servers → Rack Location tab.
Move the server to another rack
You can move a server between racks only within the same pool.
- In the Control Panel, on the top menu, click Products and select Dedicated Servers.
- In the Servers section, open the Rack Layout tab.
- Select the rack from which you want to migrate the server and click Request Server Migration.
- Select the servers to migrate.
- In the Comment field, enter additional information, such as racks to which the server cannot be moved or servers to which the server cannot be moved.
- Click Request migration. A ticket with a request to migrate the server will be automatically generated.
- In the created ticket, wait for a Servercore employee to respond.We will inform you about the possibility to move the server.The employee will specify a convenient time for you and inform you that the server has been moved to another rack.