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Change the configuration of the dedicated server

Change the configuration of the dedicated server

It is possible to change the configuration after ordering only for a server of arbitrary configuration. For a server of ready configuration (except for Chipcore Line servers) it is possible to upgrade components — disks, memory, GPU.

Reinstall the OS manually or by automatic installation can be reinstalled at any time.

Change the configuration of an arbitrary server configuration⁠

When changing the configuration, please pay attention to the specifics of component replacement and the specifics of payment for component replacement.

  1. In the Control Panel, on the top menu, click Products and select Dedicated Servers.
  2. In the Servers section, open the arbitrary configuration server page → Configuration tab.
  3. Click Change Configuration.
  4. Make the changes.
  5. Once the new components are selected, a block will appear with the updated configuration cost.
  6. Click Change Configuration.
  7. Click Pay.
  8. After payment, a ticket with a request to change the server configuration will be generated. Wait for a response from a Servercore employee. He/she will clarify the details and request confirmation for the replacement of components.

Peculiarities of component replacement⁠

  • processor cannot be replaced. Order a new server if you need to replace a processor or number of processors;
  • installation of additional disks is performed without stopping and rebuilding the server if there are free garbage cans;
  • installation of additional RAM (RAM) or PCI-e (if their number fits into the current platform) is performed with server shutdown, but does not require rebuilding;
  • replacement of the enclosure and increasing the number of disks to more than the enclosure can accommodate, is performed with the rebuild of the server and payment of the installation fee;
  • if U.2 disks cannot be ordered, check that the server has an HBA for U.2 disks and an enclosure with suitable garbage cans. Some motherboards support direct NVMe connectivity without an HBA.

Specifics of payment in case of configuration change⁠

When changing the configuration for a server, the following payment scheme is used:

  • during change ordering, the system calculates the difference between the cost of the current and new configuration for the paid period according to the tariff plan;
  • If the cost of the new configuration is more than the cost of the current configuration, the system will freeze funds on the client's balance in the amount of this difference and the cost of the installation fee;
  • after the server is available for operation, the system calculates how much resources were actually spent and deducts the corresponding amount from the frozen funds, the remaining funds are unfrozen and returned to the balance.

Server upgrade of ready-made configuration⁠

For your information

The functionality is in beta testing mode. Not available for servers in Novosibirsk, Tashkent, Almaty, Nairobi regions.

The upgrade timeout is from 30 to 90 minutes. The server will be displayed in the control panel with the status "No power information".

We recommend copying the data before replacing the disk. Servercore does not perform a data transfer when replacing, the data on the disk is deleted and cannot be recovered.

Server upgrade can be canceled. In this case, the server will return to the previous configuration. A second upgrade in this case will be available after two months.

  1. In the Control Panel, on the top menu, click Products and select Dedicated Servers.
  2. In the Servers section, open the Ready Configuration Server page → Configuration tab.
  3. Click Make Upgrade.
  4. Describe which accessories need to be replaced or added. All available components will be displayed on the right side of the screen. Replacements can only be made with components with higher characteristics.
  5. Click Submit Application.
  6. A ticket will be automatically created with a request to upgrade the server configuration.
  7. If the upgrade is agreed upon, a Servercore staff member will confirm the details, quote the cost and request confirmation to begin work on the replacement components.

Specifics of payment for configuration upgrade⁠

When upgrading the configuration, the cost of new components is added to the current cost of the server. The cost of components that have been replaced is deducted.