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Change the configuration of a dedicated server

It is possible to change the configuration after ordering only for a custom configuration server. For a prebuilt configuration server (except for Chipcore Line servers), you can upgrade components: disks, memory, and GPU.

Reinstall the OS manually or by automatic installation is possible at any time.

Change the configuration of a custom configuration server

When changing the configuration, please note the component replacement peculiarities and payment peculiarities when replacing components.

  1. In the Control panel, from the top menu, click Products and select Dedicated Servers.
  2. In the Servers section, open the custom configuration server page → Configuration.
  3. Click Upgrade configuration.
  4. Make the changes.
  5. After selecting new components, a block with the updated configuration cost will appear.
  6. Click Upgrade configuration.
  7. Click Pay.
  8. After payment, a ticket will be created with the request to change the server configuration.
  9. Wait for a response from a Servercore employee; they will clarify the details and request confirmation to replace the components.

Component replacement specifics

  • процессор заменить нельзя. Закажите новый сервер, если нужно заменить процессор or количество процессоров;
  • additional disks can be installed without stopping or rebuilding the server if there are available drive bays;
  • additional RAM or PCI-e cards (if their number fits in the current platform) can be installed with the server stopped, but this does not require a rebuild;
  • chassis replacement and increasing the disk count beyond what the chassis can house requires a server rebuild and payment of an installation fee;
  • если нельзя заказать U.2-диски, проверьте, что у сервера есть HBA контроллер для U.2-дисков and корпус with подходящими корзинами. Некоторые материнские платы поддерживают прямое подключения NVMe без HBA.

Payment specifics for configuration changes

When changing the configuration for a server, the following payment scheme is used:

  • when ordering changes, the system calculates the cost difference between the current and new configuration for the paid period in accordance with the billing plan;
  • if the cost of the new configuration is higher than the current one, the system will freeze funds on the client's balance in the amount of this difference plus the installation fee;
  • after the server becomes available for operation, the system calculates the actual resources used and deducts the corresponding amount from the frozen funds; the remaining funds are unfrozen and returned to the balance.

Upgrading a server with a prebuilt configuration

For your information

This functionality is currently in beta. Upgrading prebuilt configuration servers is not available for regions: Novosibirsk, Tashkent, Almaty, and Nairobi.

When upgrading a server with a prebuilt configuration, pay attention to the server upgrade specifics and payment specifics for server upgrades.

Downtime during an upgrade takes from 30 to 90 minutes. In the control panel, the server will be displayed with the status No power information.

We recommend copying your data before replacing a disk. Servercore does not migrate data during disk replacement; data on the disk is erased and cannot be recovered.

  1. In the control panel top menu, click Products and select Dedicated Servers.
  2. In the Servers section, open the page for your server with a prebuilt configuration → tab Configuration.
  3. Click Upgrade configuration.
  4. Describe which components need to be replaced or added. All components available for order will be displayed on the right. You can only replace components with ones that have higher specifications.
  5. Click Submit request. A ticket with the request to upgrade the server configuration will be created automatically.
  6. Wait for a response from a Servercore employee. If the upgrade is approved, the employee will clarify the details, provide a quote, and request confirmation to begin the component replacement work.

Upgrade specifics for servers with a prebuilt configuration

  • after the upgrade, the option to install an OS via auto-installation will be unavailable; you can manually install an OS from your own image;
  • апгрейд сервера можно отменить and вернуть его к исходной конфигурации. Повторный апгрейд in этом случае будет доступен через два месяца. После возвращения сервера к исходной конфигурации станет доступна автоустановка ОС.

Payment specifics for upgrading servers with a prebuilt configuration

When upgrading the configuration, the cost of the new components is added to the current cost of the server. The cost of the components that were replaced is deducted.