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Change the configuration of a dedicated server

Changing the configuration after ordering is possible only for a custom configuration server. For a prebuilt configuration server (except for Chipcore Line servers) you can upgrade components: disks, memory, GPU.

Reinstall the OS manually or by automatic installation is possible at any time.

Change the configuration of a custom configuration server

When changing the configuration, please note the component replacement peculiarities and payment peculiarities when replacing components.

  1. In the Control panel, from the top menu, click Products and select Dedicated Servers.
  2. In the Servers section, open the custom configuration server page → Configuration.
  3. Click Change configuration.
  4. Make the changes.
  5. After selecting new components, a block with the updated configuration cost will appear.
  6. Click Change configuration.
  7. Click Pay.
  8. After payment, a support ticket will be created with a request to change the server configuration. Wait for a Servercore employee to respond; they will clarify the details and request confirmation for the component replacement.

Component replacement peculiarities

  • the processor cannot be replaced. Order a new server if you need to replace the processor or the number of processors;
  • installing additional disks is performed without stopping or reassembling the server if there are available drive bays;
  • installing additional RAM or PCI-e (if their quantity fits the current platform) is performed by stopping the server but does not require reassembly;
  • replacing the chassis and increasing the number of disks to more than the chassis can hold is performed with server reassembly and payment of an installation fee;
  • if you cannot order U.2 disks, verify that the server has an HBA controller for U.2 disks and a chassis with compatible drive bays. Some motherboards support direct NVMe connection without an HBA.

Payment peculiarities when changing configuration

When changing the configuration for a server, the following payment scheme is used:

  • during change ordering, the system calculates the difference between the cost of the current and new configuration for the paid period according to the billing option;
  • if the cost of the new configuration is higher than the cost of the current one, the system will freeze funds on the client's balance in the amount of this difference and the installation fee;
  • after the server becomes available for operation, the system calculates the actual resources used and debits the corresponding amount from the frozen funds; the remaining funds are unfrozen and returned to the balance.

Upgrade of a prebuilt configuration server

For your information

This functionality is in beta testing mode. Upgrading prebuilt configuration servers is not available in the regions of Novosibirsk, Tashkent, Almaty, and Nairobi.

When upgrading a prebuilt configuration server, please note the server upgrade peculiarities and payment peculiarities when upgrading the server.

Downtime during an upgrade is from 30 to 90 minutes. The server will appear in the Control panel with the status No power information.

We recommend copying your data before replacing a disk. Servercore does not perform data migration during disk replacement; the data on the disk will be deleted and cannot be recovered.

  1. In the Control panel, from the top menu, click Products and select Dedicated Servers.
  2. In the Servers section, open the prebuilt configuration server page → Configuration.
  3. Click Upgrade.
  4. Describe which components need to be replaced or added. All components available for order will be displayed on the right. Replacement is only possible with components that have higher specifications.
  5. Click Send request.
  6. A ticket will be automatically created with a request for the server configuration upgrade. Once the upgrade is approved, a Servercore employee will clarify the details, provide the cost, and request confirmation to begin the component replacement work.

Peculiarities of upgrading a prebuilt configuration server

  • after the upgrade, the option to install the OS via autoinstall will be unavailable; you can manually install the OS from your own image;
  • a server upgrade can be cancelled, and the server can be restored to its original configuration. In this case, a repeat upgrade will be available in two months. After the server is restored to its original configuration, OS autoinstallation will become available.

Payment peculiarities when upgrading a prebuilt configuration server

When upgrading the configuration, the cost of the new components is added to the current server cost. The cost of the components that were replaced is deducted.