Types and roles of users

Types and roles of users

User access rights are delimited through:

• user-types, which define where the account will be used — in the dashboard or for authorized access via APIs and automation tools;
• user roles, which define accesses within each user type.

Add and edit users can only be accessed by users with the Account Owner or User Administrator role.

User types and roles are temporarily unsupported in network and add-on services.

Types of users⁠

The user type is specified at add user and cannot be changed:

• control panel user — a user with an account in the control panel who registers in the control panel and passes two-step authentication via mail and phone number during authorization. May prescribe Servercore token (API key) for full access to Servercore's API products;
• service user — a user with an account for program access via Servercore Product API and other automation tools. Has only a username and password. Cannot access dashboard.

User Roles⁠

Depending on user-type, a user can be assigned one or more roles.

		Control Panel User	Service User
Account Owner	The user who registered the account. You cannot change the role of the Account Owner or assign the role to another user. You can only change the Account Owner by registering a new account	✓	✗
Account Administrator	User with access to account management, services and billing	✓	✓
Billing Administrator	User with access to billing management and without access to service management	✓	✗
User Administrator	User with access to user management and without access to services and billing. The first User Administrator is created by the Account Owner	✓	✓
Project Administrator	User with access to manage the infrastructure of the cloud platform project and without access to other projects and products	✓	✓
Account Supervisor	User with access to view all services, billing and account data and without management access. An Account Viewer can view everything managed by the Account Administrator	✓	✓
Project Viewer	User with access to view the infrastructure project cloud platform and tickets and without management access	✓	✓
Subscriber	User without dashboard access, no login or password. When adding a Subscriber, only mail is specified. Subscriber can only receive notifications from the Accounting Documents and Balance Sheet and Payments categories. Notifications are configured by the Account Owner or User Administrator	✓ (without panel access)	✗

Role Comparison⁠

If a role has all the accesses of another role, the roles are not combined.

The role combinations Project Administrator and Project Viewer cannot be assigned to the same project, but can be assigned to different ones.

	Account Owner	Account Administrator	Billing Administrator	User Administrator	User Administrator Project Administrator	Account Supervisor	Project Supervisor	Subscriber
Account Owner	—	✗	✗	✗	✗	✗	✗	✗
Account Administrator	✗	—	✗	✓	✗	✗	✗	✗
Billing Administrator	✗	✗	—	✓	✓	✓	✓	✗
User Administrator	✗	✓	✓	—	✓	✓	✓	✗
Project Administrator	✗	✗	✓	✓	—	✓	✓ (for different projects)	✗
Account Supervisor	✗	✗	✓	✓	✓	—	✗	✗
Project Supervisor	✗	✗	✓	✓	✓ (for different projects)	✗	-	✗
Subscriber	✗	✗	✗	✗	✗	✗	✗	—