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Change user data or permissions

Account and user information is contained in the profile.The data set in the profile depends on the account type, user type, and role.You can view your profile in the dashboard under Profile and Settings.

To the account holder and a user with the role iam_admin information about all users in the control panel: Account → sections Users и Service Users.

The account owner and iam_admin can change user data.Some data can be changed by users themselves.Not all data can be changed, see What data can be changed for details.

Which data can be changed⁠

UserService userFederated user
Name✗ (you need to delete the old user and add a new one)✓✗
Login or External ID-✓✗ (not stored in Servercore)
Password✓ (user modifies)✓✗ (not stored in Servercore)
Permissions (access area and role)✓✓✓
project✓✓✓
Mail✓ (user modifies)-✗
Phone number✓ (user modifies)--
User groups✓✓✓
Notification categories✓-✓
SSH keys✓✓✓
S3 keys✓✓-
ADB keys✓✓✓

* User with role iam_admin cannot change his role, but can do so Account owner of the account or another iam_admin.

To change your phone number, email address, full name, company details, change your profile details.

Federated user data is not stored in Servercore, it can be changed on the side of your Identity Provider.

Change Account Owner⁠

If you have a business account, to change the Account Owner who is the contact person, create a ticket.

If you have a personal account, you cannot make another person the Account Owner — you can register a new account and transfer services to it.

Change the service user name⁠

  1. In the control panel, on the top menu, click Account.
  2. Go to the Service Users section.
  3. From the user's menu, click Edit.
  4. Make the changes.
  5. Click Save.

Change the service user password⁠

  1. In the control panel, on the top menu, click Account.

  2. Go to the Service Users section.

  3. From the user menu, click Change Password.

  4. Enter a new password or click Generate. The password must be no shorter than 20 characters and include a minimum:

    • one uppercase and one lowercase Latin letter (A-Z, a-z);
    • one digit (0-9);
    • one special character from the ASCII Printable 7-Bit Special Characters list:
      !"#$%&'()*+,-./:;<=>?@[]^_{|}~.

  5. Click Change Password.

Change user permissions⁠

  1. In the control panel, on the top menu, click Account.

  2. Go to the section with the desired user type:

    • Users — for users with access to the control panel;
    • Service users — for service users.

  3. From the user's menu, click Edit.

  4. In the Access Settings block, change the resolution:

    4.1.Optional: Change the access area. If you have changed the access area to Projects, select new projects.

    4.2.Change the role.

  5. Click Save.

Change user projects⁠

  1. In the control panel, on the top menu, click Account.

  2. Go to the section with the desired user type:

    • Users — for users with access to the control panel;
    • Service users — for service users.

  3. From the user's menu, click Edit.

  4. In the Access Settings block, change the user projects.

  5. Click Save.

Change user groups⁠

  1. In the control panel, on the top menu, click Account.

  2. Go to the section with the desired user type:

    • Users — for users with access to the control panel;
    • Service users — for service users.

  3. From the user's menu, click Edit.

  4. In the Access Settings block, change the user groups.

  5. Click Save.

Change user notification categories⁠

Use the Account Notifications instructions.

Manage the user's SSH keys⁠

Users with access to the control panel, including federated users can manage their SSH keys themselves See the instructions for more information about SSH keys. Create and host an SSH key on a cloud server.

Add an SSH key⁠

A public SSH key can be added to a user's profile and then posted when creating a server.

The key will be available in all projects to which the user has been added.

  1. In the control panel, on the top menu, click Account.

  2. Go to the section with the desired user type:

    • Users — for users with access to the control panel;
    • Service users — for service users.

  3. Open the user page → Access tab.

  4. In the SSH Keys block, click Add Key.

  5. Enter the name of the key.

  6. Insert a public SSH key in OpenSSH format.

  7. Click Add.

Delete SSH key⁠

  1. In the control panel, on the top menu, click Account.

  2. Go to the section with the desired user type:

    • Users — for users with access to the control panel;
    • Service users — for service users.

  3. Open the user page → Access tab.

  4. In the SSH Keys block, from the menu of the key, select Delete.

  5. Click Delete.

Manage S3 user keys⁠

The S3 key is used to work with S3 through the API and to work with logs through the AWS CLI.

Issue S3 key⁠

Users with access to the control panel can issue themselves S3 keys but we recommend to create service users and issue S3 keys to them.

S3 keys can only be issued to other users by the Account Owner or a user with the role iam_admin. Service user can't get S3-key by himself, because he doesn't have access to the control panel — he must be issued a key by Account Owner or iam_admin.

A separate key must be created for each project.Multiple keys can be issued for one project.

  1. In the control panel, on the top menu, click Account.

  2. Go to the section with the desired user type:

    • Users — for users with access to the control panel;
    • Service users — for service users.

  3. Open the user page → Access tab.

  4. In the S3 keys block, click Add Key.

  5. Enter the name of the key.

  6. Select the project for which the key will work.

  7. Click Generate. Two values will be generated:

    • Access key — Access Key ID, key identifier;
    • Secret key — Secret Access Key, secret key.

  8. Click Copy and save the key — it cannot be viewed after the window is closed.

Delete S3 key⁠

  1. In the control panel, on the top menu, click Account.

  2. Go to the section with the desired user type:

    • Users — for users with access to the control panel;
    • Service users — for service users.

  3. Open the user page → Access tab.

  4. In the S3-keys block, in the key row, click .

  5. Click Delete.