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Defer payment for groceries

Individuals and legal entities can defer payment for some products — if there are insufficient funds on the balance to pay, the products will continue to work.To activate deferred payment it is necessary to fulfill the conditions.

To activate deferred payment you can:

  • in advance with a positive balance — if there are insufficient funds on the balance to pay, the products will continue without blocking;
  • in case of negative balance, when the operation of the products is already blocked — after activation of deferral the operation of the products will be automatically unblocked and they will continue to work.

Once the deferral is connected, products will continue to run on borrowed time for four business days, excluding weekends .If you do not make payment within four days, all products will be blocked — and will continue to be charged for them.In case of further non-payment, we will remove the resources according to the SLA of the products.

Products for which deferral can be activated⁠

  • Cloud Platform products: Cloud Servers, Cloud Platform Networks, File Storage, Managed Kubernetes, Cloud Databases, Security Groups, Secrets Manager;
  • Object storage.

Conditions for activating deferral⁠

  • you are a resident of Kazakhstan, Uzbekistan or Kenya;

  • you have spent in the last month to pay for any groceries based on your residency:

    • Kazakhstan — over 150,000 KZT;
    • Uzbekistan — over 3,500,000 UZS;
    • Kenya — over 40,000 KES.

Connect deferral⁠

  1. In the control panel, on the top menu, click Billing.
  2. Go to the Deferred Payment section.
  3. Click Connect Delay.
  4. Check the box I agree to the terms and conditions of the contract.
  5. Click Connect.

Deactivate deferral⁠

  1. In the control panel, on the top menu, click Billing.
  2. Go to the Deferred Payment section.
  3. Click Disable.